Privacy policy

Cabii (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use the Cabii mobile application (“App”), website, and related services. By downloading, accessing, or using our App, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information: a. Personal Information: Full Name, Email Address, Phone Number, Profile Photo (optional), Payment Information (processed securely).
b. Location Data: Real-time GPS location for bookings, location history for service improvements.
c. Ride & Transaction Data: Booking details, payment history, promo code usage.
d. Merchant & Driver Data: Merchant details, fleet info, service details, occupancy data.
e. Device & Usage Information: Device type, OS, app version, IP address, analytics data.

2. How We Use Your Information

- Facilitate ride bookings and services.
- Process payments securely.
- Provide customer support.
- Manage merchant/driver accounts.
- Improve app performance and user experience.
- Send notifications on bookings, promotions, updates.
- Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We may share your information with:
- Drivers/Merchants for ride fulfillment.
- Payment Gateways for transactions.
- Service Providers for analytics, hosting, support.
- Law Enforcement when legally required.
- Advertising Partners (non-identifiable aggregated data only).
We do not sell personal data.

4. Location Data Usage

Real-time location is essential for Cabii's services, used only during active rides or service improvements.

5. Data Retention

We retain data only as long as necessary for service, legal, and dispute resolution purposes. Data is securely deleted or anonymized after the retention period.

6. Security of Your Data

We use encryption, secure servers, and access controls to protect data. However, no method of transmission is 100% secure.

7. Your Rights

You may have rights to access, correct, delete, or object to processing of your data, and withdraw consent. Contact support@cabii.com for requests.

8. Children’s Privacy

Services are not intended for individuals under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy and post changes with an updated Effective Date.

10. Contact Us

Email: support@cabii.com
Address: 123 Cabii Lane, Sydney, NSW 2000